Quality of Medical Services in Children with Autism Spectrum Disorder Assessed by Customers

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Piskunov MV, Skorokhodov IV, Varlamov AA, et al. [Quality of Medical Services in Children with Autism Spectrum Disorder Assessed by Customers]. Rossiiskii psikhiatricheskii zhurnal [Russian Journal of Psychiatry]. 2018;(3):10-15. Russian

Abstract

The original study presents the results of a one-time medical service quality satisfaction survey of 106 parents of children with autistic spectrum disorders, carried out for purposes of further development of a medical support algorithm for such children. Customers mostly report their dissatisfaction with the medical services and skills of healthcare providers in managing patients with autistic spectrum disorders. The type of a healthcare facility (government vs. private) has not exerted any influence on the rate. More than half of all respondents consider additional education in managing children necessary for healthcare providers.

Keywords autism spectrum disorder; ASD; quality; medicine; service; assessment

References

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DOI: http://dx.doi.org/10.24411/1560-957X-2018-1%25x

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